Your claim is accepted
If the respondent accepts or agrees with your claim, they must fill out a Notice of Acceptance of Liability form. This form states that they are accepting your claim.
The respondent returns the Notice of Acceptance of Liability form to the small claims registrar, who will then send it to you.
When the respondent accepts your claim there are three potential outcomes.
They can:
- Pay the full sum.
- Pay the full sum in instalments.
- Offer a repair or replacement of the good or service.
The small claims registrar will let you know what arrangement has been agreed with the respondent and when it will be complete. You should let the small claims registrar know if you agree to the arrangement.
The respondent can pay by:
- A cheque (made payable to you) to the small claims office who will forward it to you.
- Direct payment to the card that the good or service was purchased with.
- If they have your bank details, by bank transfer.
If the respondent pays you directly or replaces the good or service you should contact the small claims registrar and let them know.
When the respondent is paying by instalments, you will receive multiple payments.
Once the payment has been made to you in full or the good or service repaired or replaced, the small claims registrar will close your case.